Privacy Policy

Hello, and welcome to our Privacy Policy. This Privacy Policy helps you to make informed decisions about your relationship with us, so please read it carefully.

Introduction

Thanks for choosing Slanglabs. To provide you with the Slanglabs Service (or “Service”, both as defined in the Terms and Conditions of Use), Slang Labs Private Limited (“Slanglabs”, “we”, “us”, “our”) needs to collect some information about you, and this Privacy Policy is where we describe the information we collect, what we do with it, and how you can manage and control the use of your information. By using or interacting with the Service, you are entering into a binding contract with us and consenting to the use of your information as explained in this Privacy Policy. If you don’t agree with these terms, please do not use the Service.

The information we collect

End user data

Through the course of providing our Service through the Slanglabs Platform, developers (who are our customers) may provide us with information from or about their End Users, or their End Users’ use of their Device or Application (including personal information), including, but not limited to, utterance data, Expressions, Intents and Entities (“Customer Data”). In all of these cases, our software has been integrated into developers’ products or applications and, to the extent that we process Customer Data, we do so on the behalf of developers for the purpose of providing the Service to them and in accordance with the Terms of Service. For clarity, the processing of Customer Data (in respect of which Slanglabs acts as a Data Processor, not a Data Controller) is not governed by this Policy. Please check with the relevant developer about the policies it has in place to protect the personal data of its End Users.

Developer user data

We also process the following personal information from our developer users (collectively referred to as “Slanglabs Data”) in order to provide our Service. Slanglabs is the controller of Slanglabs Data. The categories of information we collect can include:

Registration data

We may collect and store personal information you provide to our Service when you register for an account or provide it to us in some other manner, including your name, email address, phone number, user name and password, when you register for our Service, request a demo or contact us for information about our Service. When you register for our Service, we will create a Slanglabs Profile for you, containing information such as your screen name and URLs, which are displayed publicly. We may also collect any communications between you and Slanglabs, as well as any information you provide if you take part in any interactive features of the Service.

Other services

When you interact with our Service through various social media, such as when you login through GitHub, or interact with us on Facebook or Twitter, we may receive information from the social network site including your profile information, profile picture, gender, user name, user ID associated with your social media account, age range, language, country, friends list, and any other information you permit the social network to share with third parties. The data we receive is dependent upon your privacy settings with the social network. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to our website or Service.

Voice data

When you ask to perform a search with your voice or an audio recording, or when you use your voice to control the Services (e.g., by talking or singing into the Slanglabs Platform), we may collect voice or audio interactions.

Usage, log data & cookies

We automatically collect certain types of usage information when you visit our website or use our Service. When you visit the website, we may send one or more cookies - a small text file containing a string of alphanumeric characters - to your computer that uniquely identifies your browser and lets us help you log in faster and enhance your navigation through the site. A cookie may also convey information to us about how you use the Service (e.g., the pages you view, the links you click, how frequently you access the Service, and other actions you take on the Service), and allow us to track your usage of the Service over time. We may collect log file information from your browser or mobile device each time you access the Service. Log file information may include information such as your web request, Internet Protocol (“IP”) address, browser type, information about your mobile device, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information. We may employ clear gifs (also known as web beacons) which are used to track the online usage patterns of our Users. In addition, we may also use clear gifs in HTML-based emails sent to our Users to track which emails are opened and which links are clicked by recipients. The information allows for more accurate reporting and improvement of the Service. We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third party applications, and other information that assists us in analyzing and improving the Service.When you access our Service by or through a mobile device, we may receive or collect and store a unique identification numbers associated with your device (“Device ID”), mobile carrier, device type and manufacturer, phone number, and, depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device.We use or may use the data collected through cookies, log file, device identifiers, location data and clear gifs information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information; (c) provide and monitor the effectiveness of our Service; (d) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website and our Service; (e) diagnose or fix technology problems; and (f) otherwise to plan for and enhance our service.Please refer to your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. (To learn more about cookies, clear gifs/web beacons and related technologies, you may wish to visit http://www.allaboutcookies.org and/or the Network Advertising Initiative’s online resources, at http://www.networkadvertising.org). Depending on your mobile device, you may not be able to control tracking technologies through settings.

How we use this information

Slanglabs uses Customer Data to operate, maintain, provide and improve the Service, and to process requests from developers in accordance with our Terms of Service or as required by law. More specifically, we use Slanglabs Data for the following purposes:

To provide, update, maintain and protect our Service

We use Slanglabs Data to operate, maintain, and provide to you the features and functionality of the Service. This includes providing custom, personalized content and information such as diagnosing or fixing security or technical issues, analyzing and monitoring usage, trends and other activities that might disrupt our Service.

To communicate with you

We use Slanglabs Data to communicate directly with you and to offer products and services to you and it is in our legitimate interest to promote our Services and issue our direct marketing. We may also send you Service-related emails or messages (e.g., account verification, changes or updates to features of the Service, technical and security notices). For more information about your communication preferences, see “Your Choices Regarding Your Information” below.

Safety and security

We may also use your information for safety and security purposes, including the sharing of your information for such purposes. We do so as it is necessary to deliver safe and secure Services in accordance with our Terms of Service.

As required by applicable law, legal process or regulation

We may process your personal information if applicable law, legal process or regulation requires us to do so.

Sharing with Third parties

We respect your privacy and do not tolerate spam and will never sell, rent, lease or give away your information (name, address, email, etc.) to any third party. However, we may share your personal information in the instances described below in accordance with this Policy. For further information on your choices regarding your information, see the “Your Choices Regarding Your Information” section below.

Corporate affiliates

We may share your personal information with other companies owned by or under common ownership as Slanglabs. We share infrastructure, systems and technology and they may use the information we share with them to help operate, provide, improve, understand, customize, support, and market our services and their offerings. This includes helping improve infrastructure and delivery systems, understanding how our Services or theirs are used, securing systems, and fighting spam, abuse, or infringement activities.

Third party vendors, consultants, business partners and other service providers

We engage third party companies or individuals to perform services on our behalf or in order to carry out their work for us, which may include content or service fulfillment, customer support, billing, or providing analytics services.

Business reorganization

If we sell all or part of our business, make a sale or transfer of assets or shares, or partake in a reorganization, financing, change of control or acquisition of all or a portion of our business by another company or third party or in the event of bankruptcy or related or similar proceedings, we may disclose and transfer your personal information to one or more third parties as part of that transaction.

Legal and safety reasons

We may process your personal information in order to (i) comply with any applicable law, regulation, subpoena/court order, legal process or other government request, (ii) enforce our Terms of Service, including the investigation of potential violations thereof, (iii) investigate and defend ourselves against any third party claims or allegations, (iv) protect against harm to the rights, property or safety of Slanglabs, Users or the public as required or permitted by law, and (v) detect, prevent or otherwise address criminal, security or technical issues.

Aggregated information

We may also share information with others in an aggregated and depersonalized form that is no longer associated with and can no longer be linked to an identified or identifiable user or individual.

Your choices regarding your Information

Marketing communications

If you do not wish to receive promotional emails, you can click the “unsubscribe” button on promotional email communications. Note that you are not permitted to unsubscribe or opt-out of non-promotional messages regarding your account, such as account verification, changes or updates to features of the Service, or technical and security notices.

Your rights: For EU users only

Customer Data

If your personal data is comprised in Customer Data, then you should contact the developer in relation to any statutory rights you may have to access, port, rectify, erase, restrict or object to developer’s processing of your data.

Slanglabs Data

If your personal data is comprised in Slanglabs Data and you are based in the European Economic Area, then you have rights to access and port this information, along with rights to rectify, erase, restrict and object to Slanglabs processing your personal data including as set out above in “How We Use This Information”. Please use the contact details set out below to contact us should you wish to exercise these rights. Without prejudice to any other rights you may have, if you are based in the EU you also have the right to file a complaint against Slanglabs with your local supervisory authority.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you the Services. We will retain your personal data comprised in Slanglabs Data for as long as is necessary for the purposes set out in this Notice or as needed for us to provide the Service or to perform our contract with you. We will retain and use your personal data to the extent necessary to comply with our legal obligations, to resolve disputes and to enforce our agreements.

Data Transfers

We are a global service and information collected through the Service may be stored and processed in any country. If you are located in the European Economic Area or other regions with laws governing data collection and use that may differ from Indian law, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction. These data transfers are necessary to provide the Service.

Security

Slanglabs cares about the security of your information and uses appropriate organizational and technological safeguards to preserve the integrity and security of all information we collect and that we share with our service providers. However, no security system is impenetrable and we cannot guarantee the security of our systems.

Accessing and updating user Information

You can access and amend some of the information we keep on you through your settings. To learn more about the information we store about you, email 42@slanglabs.in We will respond within a reasonable period of time upon verification of your identity.

Children

For users in the United States, the Slanglabs Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are under 13 years of age, do not use the Service and do not provide any personal information to us. If we discover that a child under 13 has provided us with personal information, we will delete it.

Links

The Service may contain links to and from third party websites such as our business partners, advertisers, and social media sites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.

Changes to Privacy Policy

We may make changes to this Privacy Policy from time to time, so please visit this Privacy Policy regularly. If we make changes which we believe are material, we will inform you through the Service. Your continued use of the Service thereafter constitutes acceptance of the changes.

Contacting Us

If you have questions about this Policy, or if you would like to exercise your statutory rights with respect to your personal information, please contact us at 42@slanglabs.in.